Difference between revisions of "Server status"
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| + | Back up. I had 9 extra database connections and so [http://www.lunarpages.com/ Lunarpages] disabled my database user. Here's my second response to them after I updated the database caching code: | ||
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| + | :I've updated the code and am monitoring connections. | ||
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| + | :Secondary question: Why would you basically disable my web sites, inform me of it after the fact, and then not even reply to my requests 2 hours after the fact? I began working on this as soon as I received your email and worked quickly to resolve it. Why wasn't I returned the courtesy of a prompt response to my (simple) questions? I'm paying money and you're offering a service. | ||
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| + | :I'm not trying to be sarcastic. If for some reason I'm expecting too much, please clarify, but I really think you could have at least: given me something like a 2-hour warning (my 9 extra, inactive connection should not have degraded your server), and responded to my questions (after all, that speeds up the fix). | ||
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| + | :Thank you. | ||
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| + | I'll post their response here when I receive it (or, if they get angry and bump me, on a new host). | ||
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| + | --[[User:Sstrader|Sstrader]] 10:31, 13 September 2007 (PDT) | ||
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Both EventNett and RadioWave are currently having issues with database access. This should be resolved in a few hours. | Both EventNett and RadioWave are currently having issues with database access. This should be resolved in a few hours. | ||
Revision as of 17:31, 13 September 2007
Back up. I had 9 extra database connections and so Lunarpages disabled my database user. Here's my second response to them after I updated the database caching code:
- I've updated the code and am monitoring connections.
- Secondary question: Why would you basically disable my web sites, inform me of it after the fact, and then not even reply to my requests 2 hours after the fact? I began working on this as soon as I received your email and worked quickly to resolve it. Why wasn't I returned the courtesy of a prompt response to my (simple) questions? I'm paying money and you're offering a service.
- I'm not trying to be sarcastic. If for some reason I'm expecting too much, please clarify, but I really think you could have at least: given me something like a 2-hour warning (my 9 extra, inactive connection should not have degraded your server), and responded to my questions (after all, that speeds up the fix).
- Thank you.
I'll post their response here when I receive it (or, if they get angry and bump me, on a new host).
--Sstrader 10:31, 13 September 2007 (PDT)
Both EventNett and RadioWave are currently having issues with database access. This should be resolved in a few hours.
--Sstrader 07:26, 13 September 2007 (PDT)
Response from Lunarpages on last week's outage:
- Our Muphrid server had experienced some issues this morning. The issues have been resolved now and all services have been restored. We apologize for the inconvenience.
--Sstrader 12:18, 25 June 2007 (PDT)
Both sites were down for a few hours today possibly due to disk space limits. No response yet from Lunarpages, but both sites are back up now.
--Sstrader 12:09, 22 June 2007 (PDT)
Redeployed EventNett and it's back up. Not sure what happened but every call to my code returned java.lang.NoClassDefFoundError as if WEB-INF/classes got dropped from the classpath.
--Sstrader 16:39, 7 June 2007 (PDT)
EventNett has been down since around 2:00 PM EST today, 7 June 2007. I've contacted the hosting service and they report no problems with the server. RadioWave is still up. I will be researching the problem this evening.
--Sstrader 13:22, 7 June 2007 (PDT)
