Server status

2007 November

Same cycle of down/contact host/back up. Still working on it...

--Sstrader 15:27, 5 November 2007 (PST)

After contacting Lunarpages, and being down most of yesterday, the server seems to be staying up today.

--Sstrader 09:16, 2 November 2007 (PDT)

There has been several periods of hour-long downtime over the past week (11:25, 1 November 2007 (PDT)). Checking with Lunarpages...

--Sstrader 11:25, 1 November 2007 (PDT)

2007 October

For around an hour up until 3:30 PM EST today, Resin was reporting an OutOfMemory error (more infor from Caucho here). This will generally appear when new code is uploaded, but happened unexpectedly today. Will monitor.

--Sstrader 12:34, 11 October 2007 (PDT)

2007 September

Response from Lunarpages:

We apologize for any inconveniences caused. Please be aware that when you reply to your ticket before we have answered it, it will be sent to the bottom of the ticket queue again and this will delay our reply.

We don't want you to be unhappy with the service but if there is any action on the server that is causing a significant degradation of services and affects all users adversely, we have to take a pro-active action. Your account was utilizing excessive MySQL resources, causing issues on the server. That's why your MySQL access was disabled without prior warning.

If you require a higher usage then allowed on shared servers you might want to try a VPS or Dedicated hosting plan.

--Sstrader 09:13, 19 September 2007 (PDT)

Back up. I had 9 extra database connections and so Lunarpages disabled my database user. Here's my second response to them after I updated the database caching code:

I've updated the code and am monitoring connections.

Secondary question: Why would you basically disable my web sites, inform me of it after the fact, and then not even reply to my requests 2 hours after the fact? I began working on this as soon as I received your email and worked quickly to resolve it. Why wasn't I returned the courtesy of a prompt response to my (simple) questions? I'm paying money and you're offering a service.

I'm not trying to be sarcastic. If for some reason I'm expecting too much, please clarify, but I really think you could have at least: given me something like a 2-hour warning (my 9 extra, inactive connection should not have degraded your server), and responded to my questions (after all, that speeds up the fix).

Thank you.

I'll post their response here when I receive it (or, if they get angry and bump me, on a new host).

--Sstrader 10:31, 13 September 2007 (PDT)

Both EventNett and RadioWave are currently having issues with database access. This should be resolved in a few hours.

--Sstrader 07:26, 13 September 2007 (PDT)

2007 June

Response from Lunarpages on last week's outage:

Our Muphrid server had experienced some issues this morning. The issues have been resolved now and all services have been restored. We apologize for the inconvenience.

--Sstrader 12:18, 25 June 2007 (PDT)

Both sites were down for a few hours today possibly due to disk space limits. No response yet from Lunarpages, but both sites are back up now.

--Sstrader 12:09, 22 June 2007 (PDT)

Redeployed EventNett and it's back up. Not sure what happened but every call to my code returned java.lang.NoClassDefFoundError as if WEB-INF/classes got dropped from the classpath.

--Sstrader 16:39, 7 June 2007 (PDT)

EventNett has been down since around 2:00 PM EST today, 7 June 2007. I've contacted the hosting service and they report no problems with the server. RadioWave is still up. I will be researching the problem this evening.

--Sstrader 13:22, 7 June 2007 (PDT)